Once issues and problems have been identified, there are several recognised techniques to help teams understand root causes, help generate solutions and help prevent the problem re-occurring.

This workshop is designed to introduce the following techniques: problem statements, 5 whys, fishbone diagrams, the 6 thinking hats approach, failure mode effects analysis and poka yoke. Delegates will learn the benefits of a structured approach to problem solving and also how to apply creative thinking techniques.

Event to be held in the Armstrong Room at the NHS Doncaster Lean Healthcare Academy Training Centre at BTCV, Sedum House, Potteric Carr, Mallard Way, Doncaster, DN4 8DB. Click here  or see attachment for a location map.

The cost per delegate is £275 + VAT. LHA Members can utilise their free entitlement and will get a 20% discount on any further places.  ALL courses are free to all NHS Doncaster staff and Independent Contractors.

The cost includes lunch and refreshments during the course.  After the course, you will be allocated a training record on our training management system (TMS) where you can review the training material, complete a short quiz and print your CPD course certificate.

If you have any further questions please contact:

Jennifer Calvert-Smith, Lean Healthcare Academy Administrator on: 01943 605976 or email info@leanhealthcareacademy.co.uk 

Signups closed for this Event