Orthopaedic Integrated Clinical Assessment and Treatment Services Pathway

Within the workplan of the Directorate of Older People and Primary Care a number of patient pathways were identified as requiring development.  The Orthopaedic ICATS pathway was the first pathway to be taken forward, with assistance from the Reform Team using the principles of Lean to remover non-value added activities.  Key issues that were identified prior to the process mapping session included a lack of clarity around the referral pathway and referrers’ responsibilities.